by Mohammed Zainal
How often do you receive a confirmation email and get to read all of it?
i usually read the upper block and scroll fast to the bottom to see if there are any other important information i need to know whether im ordering from amazon, ebay or just an opt-in newsletter confirmation...
This one was a bit different, moo.com is a card designing/printing website, the user journey; throughout selecting the type of cards and designing them was a lot of fun, and easy to use.
The fun part began when i received my order's?email?confirmation?... It made me read the whole email with a big smile on my face! That's what i call a user experience joyness :
I'm Little MOO - the bit of software that will be managing your order
with us. It will shortly be sent to Big MOO, our print machine who will
print it for you in the next few days. I'll let you know when it's done
and on its way to you.
Flickr users, listen up: Please do not remove the photos from your
account, or change their privacy settings, until your order has been
printed, or some pictures may come out blank.
You can track and manage your order at: https://***
Estimated Shipping Date: *** 2009
Remember, I'm just a bit of software. So, if you have any questions
regarding your order please first read our Frequently Asked Questions
and if you're still not sure, contact customer services (who are real
Little MOO, Print Robot
"We love to print"
- - - - - - - - - - - - -
Order details as follows:
I came across this well written ( and true VERY true ) article published by Brian Yerkes, he basically quotes:
"Working with all types of clients on a daily basis can be as challenging as the actual design or development work that they are hiring you for. As a freelancer or a project manager, you are on the front-line and even though there shouldn?t be war between you and your client, it can sometimes feel like a battle!
Over the years, I have heard clients say a lot of things, and some of them are more clear in their message than others. For those starting out in the design industry, whether it is at a firm, or as a freelancer, this list of ?5 things clients say and what they really mean? will surely help you to be educated when interacting with various types of clients"
type #1: i designed it myself and just need you to ....
99.9% of the time, if a client says this to you when they first inquire about your services, and ask you for a quote, they are really saying, ?I know enough to have an opinion on YOUR profession, and I understand what it takes to do what you do. I don?t really think your skills are anything that hard to do, I just don?t have the time to do it, or I don?t have the little amount of time it probably takes to learn it. Knowing all this, I won?t be paying you that much to do this work as it shouldn?t take you that long at all?plus I?ve already done most of the work for you.?
read the rest of the article on Brian Yerkes personal blog/site
It can be really hard sometimes ha? going through all the crap of " its not you, its me" or "you deserve someone better" ...
Or maybe you are not sure whether to move on or stay, well bjornborg.com can help you determine your relationship status, don't worry if it resulted in an action were you have to do the breakup, they will do it on your behalf through their breakup service ... LOL!
Its amusing, they had an ad that said " break up on the valentines day " few days before THE valentines day!!
try it yourself ... but don't blame me :-)